At NordikHome, we are committed to delivering high-quality products that enhance your living spaces. To ensure your satisfaction, we offer two warranty options for our outdoor solar LED lights and other home decor items:
- Lifetime Warranty ($59)
- Two-Year Warranty ($39)
What Our Warranty Covers:
Our warranties provide peace of mind by covering the following:
- Replacement of Damaged Items:Â Coverage for products that experience normal wear and tear or are found to be defective. This includes issues such as malfunctioning solar panels or LED components.
- Shipping Issues:Â Products that are damaged, lost or stolen during the shipping process or delayed over 30 days from time of fulfillment.
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What Our Warranty Does Not Cover:
Our warranties do not cover damages resulting from:
- Direct Abuse or Misuse:Â Such as smashing, drilling into, or intentional damage beyond normal use (e.g., submerging solar lights in water if not designed for underwater use).
- Environmental Extremes:Â Damage caused by exposure to extreme weather conditions beyond the product's specified tolerance levels.
- Improper Installation:Â Issues arising from incorrect setup or alteration not in accordance with provided instructions.
For warranty service, please contact our customer support team with your proof of purchase and details of the issue. Our team is dedicated to resolving any eligible warranty claims promptly to ensure your satisfaction.
Common Questions, Answered
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Dimensions in Inches:
Fence Lights:
3.46L x 1.77W x 1.85H
Step Lights:
3.54L x 1.77W x 2.7H
Dimensions in Centimeters:
Fence Lights:Â
8.79L x 4.50W x 4.70H
Step Lights:Â
8.99L x 4.50W x 6.86H
For dimensions on any of our other products, please contact us.
Step Lights: 3 lumen
Fence Lights: 5 lumen
Both are a dim light to give off a perfect aura, and the temperature is 3000 Kelvins which gives off a nice warm look.
For the lumens/brightness/warmth of any of our other products, please contact us.
We have hundreds of customers that have reported their lights are working despite harsh weathers after 2-3+ years!
Just 5 hours of daylight typically charges your solar lights for +10 hours. They turn on automatically when it gets dark and there are switches on the back to turn off.
We ship orders out daily Monday-Friday.
Once shipped your order could take 8-12 business days depending on which country you are in
Note to our U.S.A customers:
NO TARIFF’S OR DUTY FEE’S WILL BE PASSED ON TO OUR CUSTOMERS. Not now, not ever.
Our products are manufactured with high quality overseas. However after our factory produces your goods we package them and ship them directly to our DUTY FREE warehouse in the U.S. where USPS picks them up and delivers them to your door.
What does this mean? It means you will not get the $100 consumer duty fee AND, we’ve taken on this new tax ourselves, thus keeping our prices the same and not passing the new costs on to you.
More Questions?
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We're here to help. Email with your inquiry and we'll get back to you with answers!
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