Warranty Policy
At NordikHome, we are committed to delivering high-quality products that enhance your living spaces. To ensure your satisfaction, we offer two warranty options for our outdoor solar LED lights and other home decor items:
- Lifetime Warranty ($59)
- Two-Year Warranty ($39)
What Our Warranty Covers:
Our warranties provide peace of mind by covering the following:
- Replacement of Damaged Items:Â Coverage for products that experience normal wear and tear or are found to be defective. This includes issues such as malfunctioning solar panels or LED components.
- Shipping Issues:Â Products that are damaged, lost or stolen during the shipping process or delayed over 30 days from time of fulfillment.
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What Our Warranty Does Not Cover:
Our warranties do not cover damages resulting from:
- Direct Abuse or Misuse:Â Such as smashing, drilling into, or intentional damage beyond normal use (e.g., submerging solar lights in water if not designed for underwater use).
- Environmental Extremes:Â Damage caused by exposure to extreme weather conditions beyond the product's specified tolerance levels.
- Improper Installation:Â Issues arising from incorrect setup or alteration not in accordance with provided instructions.
For warranty service, please contact our customer support team with your proof of purchase and details of the issue. Our team is dedicated to resolving any eligible warranty claims promptly to ensure your satisfaction.
Thank you for choosing NordikHome!